Website Maintenance Services
The unglamorous work that stops a site becoming an emergency.
- Typically 2–6 weeks depending on scope
Websites do not fail suddenly. They fail slowly — an unpatched plugin, a lapsed certificate, a backup nobody tested — and then all at once, usually at the worst possible time.
Maintenance is the least interesting service we offer and the one that saves clients the most money. Updates applied and tested, backups taken and verified, security monitored, uptime checked, and a set number of content changes each month so your site does not go stale.
If something does break, you have someone to call who already knows how your site is built.
What's included
- Core, plugin and theme updates, tested before applying
- Daily automated backups, stored off-server
- Backup restoration tested periodically
- Security monitoring and malware scanning
- Uptime monitoring with alerts
- SSL certificate renewal
- Monthly content update allowance
- Performance checks and optimisation
- Priority support when something breaks
How we work
- 01 Discovery What the site must achieve, for whom, and what they search for.
- 02 Structure Page architecture and wireframes agreed before visual design begins.
- 03 Design Full visual design of key templates, applied to your brand and approved by you.
- 04 Build Development, content loading, forms wired and SEO structure in place.
- 05 Launch & handover Testing, analytics, Search Console, training and every credential handed over.
What you receive
- Monthly maintenance report
- Verified backups
- Uptime record
- Content updates as agreed
Questions people ask
Do I really need maintenance?
If your site takes enquiries or payments, yes. Most hacked sites we are called to fix were running plugin versions over a year old.
What if my site was built by someone else?
That is fine. We audit it first, tell you what state it is in, and then maintain it.
How fast do you respond if the site goes down?
Same day for maintenance clients, and monitoring usually means we know before you do.